This website is managed by IQVIA™ (“IQVIA”). IQVIA is committed to protecting your privacy.
As a user of this Website, you have the right to know how we protect personally identifiable information that we receive from you and what you can expect from us.
You should know that this Website is not in any way intended to be a substitute for professional medical advice. Always seek the advice of a qualified healthcare professional for medical advice or treatment.
This Policy applies to personally identifiable information that is collected online and processed by IQVIA on this Website and operated by or on behalf of IQVIA and ClinicalResearch.com in relation to the Services available on this Website. “Personal Information” is any information relating to an identified or identifiable natural person. “Process,” “processing,” or “processed” includes collecting, using, receiving, recording, disclosing, modifying or adapting, erasing, destroying, transferring, or storing personally identifiable information.
We collect information in several ways, which are described below.
On some pages, you can register to receive information on an automated, "alert" basis. The type of information that you can register to receive includes general health or clinical research information such as:
The personally identifiable information we may collect from you when you register to receive information or to access Services through this Website may include any of the following, such as your first and last names, email address, year of birth, gender, ZIP or postal code, contact telephone numbers, country/language preference, medical conditions of interest, education, qualifications, and organization. Each time you receive an email alert, you have the option of canceling your registration and removing your email and personally identifiable information from our database by simply clicking on the Unsubscribe link at the bottom of each email alert to opt out of receiving future emails.
On some pages, you may opt to provide us with information about yourself if you are interested (i) in serving as an investigator in a clinical study; or (ii) in being contacted for a future clinical research opportunity; or (iii) in receiving specific customized information of interest to you. The information requested from you will be based on your area of interest.
On some pages, you can register to receive customized information. This information is generally collected on "Contact Us" forms where you can ask a representative to contact you in order to answer questions or provide specific information. In order for us to meet your request, you will need to provide as a minimum your first and last names, email address, and a brief message about the reason for your contact in order for us to meet your request. We can serve you better, however, if you also choose to provide your contact address and telephone numbers.
On some pages, you can choose to register to receive access to webcasts, periodic newsletters, or information on a specific type of study. Generally, the personally identifiable information collected when you register to receive this type of information is your first and last names and email address.
In order to improve the design and content of our Website and to enable us to better personalize your user experience, we may collect certain technical information about our visitors when you visit our Website pages, such as the Internet Protocol (IP) address or the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services, such as your preferences.
On occasion, IQVIA may request that you voluntarily participate in a survey or poll, such as feedback on Website content or Services. Your responses will be anonymous unless you opt in to being contacted by email to provide further information regarding the survey.
We use standard web logs that record basic data about people who visit our Website.
The following information is contained in these logs:
We do not normally seek to identify individuals from Web logs, including from their IP addresses, and we do not disclose them to others. However, Web logs may be used to identify an individual who we have reason to suspect tried to damage our Website or used it in an unauthorized way. If we have reason to believe that there has been a violation of computer security or related laws, we may share our Web logs with law enforcement agencies.
A cookie is a piece of data or a file that a website can send to your Internet browser, which may then store it on your computer. Cookies store information such as the pages you visited, the website features you used, and the amount of time you visited a particular webpage. They are also a means of keeping track of a user's preferences during a visit to a website. For example, users who search for clinical trials expect the application to “remember” their criteria from search to search so that this information does not have to be entered again for each search. To provide persistence of such search criteria, we store a unique identifier in a “temporary” or “session” cookie that only exists during the browser’s session with the Website. When a new search is started, the identifier can be extracted from the session cookie and used to request detailed search information for that user from our database.
Our uses of such Technologies fall into the following general categories:
The following cookies are used on our Website:
In addition, visitors clicking through to this Website from third-party services such as Facebook, Twitter, Instagram, Google, Bing, or Yahoo! search engine sponsored advertisements will have a cookie placed on their computer for 30 days. This cookie allows Facebook, Twitter, Instagram, Google, Bing, and Yahoo!, along with IQVIA, to measure the effectiveness of their search engine advertising.
Most browsers also allow you to block, disable, and delete cookies. However, if you do that, the Website may not work properly. You always have the right to refuse the storage of cookies on your computer, or to disable and/or delete cookies at any time as your browser or device permits. It is important that you understand that if you block, disable, or otherwise reject our cookies, you will not be able to use the Website for clinical trial searching or to use certain of its essential features. We suggest that you accept cookies because they allow you to get the most out of your website experience and to take advantage of some of the Website’s essential features.
For more information about the cookies we use, and to see what cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org.
We collect, use, hold, and process personally identifiable information based on the legal grounds and for the legitimate business purposes outlined in this Policy, including:
Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.
We will share your identifiable information as described in this Policy (e.g. with your permission; with third parties who would be bound by a confidentiality agreement; to comply with legal or regulatory obligations; to protect and defend our rights and property or those of others). The information you provide us about yourself will be shared with IQVIA employees to the extent necessary to accommodate your request. You can also update your information at any time.
For example, if you provide your name, telephone number, and email address and request more information about IQVIA, this information will be shared with appropriate IQVIA personnel to fulfill your request. This information will not be shared with any outside third parties that participate in our clinical trial activities (such as study sites) unless you select the check box to opt in on the registration page to receive information about additional studies. You can change your preferences on the registration page at any time.
We may share any information we receive with vendors and service providers. The types of service providers (processors) to whom we entrust personally identifiable information include service providers for: (i) provision of IT and related services; (ii) provision of information and Services you have requested; (iii) payment processing; and (iv) customer service activities; and (v) in connection with the provision of the Website. IQVIA has executed appropriate contracts with the service providers that prohibit them from using or sharing personally identifiable information except as necessary to perform the contracted Services on our behalf or to comply with applicable legal requirements.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. Should such an event occur, IQVIA will endeavor to direct the transferee to use personally identifiable information in a manner that is consistent with the Policy in effect at the time such personally identifiable information was collected and will comply with any legal or regulatory additional requirements applicable to those transfers.
We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop the Website content. These analytics data are not tied to any personally identifiable information. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.
Except as described in this Policy, we will not otherwise use or disclose any of your personally identifiable information with unrelated third parties who are not covered by this Policy without your prior permission, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions and when we process your information; (ii) to protect the security and integrity of our Website; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to comply with laws or to respond to judicial process; or (vii) to provide information to law enforcement agencies or for an investigation on a matter as applicable or otherwise required or permitted by law.
We store the information you provide about yourself in a secure database in order to provide you with the information, products, and/or Services you request.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Unfortunately, however, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.
By using the Website or providing personally identifiable information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Website or sending an email to you. You may have a legal right to receive this notice in writing.
Protecting the privacy of the very young is especially important. For that reason, we do not intend to collect information at our Website from those who we know are under 18 years of age, and no part of our Website is structured to attract anyone under the age of 18. You cannot register to use our Website if you are under the age of 18. If you learn that your child has provided us with personally identifiable information without your consent, you may alert us using the “Contact Us” form. If we learn that we have collected any personally identifiable information from children under the age of 18 (and, in certain jurisdictions, under the age of 16), we will promptly take steps to delete such information and terminate the child’s account.
The information you provide to us may be archived or stored periodically by us according to backup processes and will only be retained for as long as is required for the purposes for which it was collected, to provide our products and Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
You may change your mind and withdraw your consent to IQVIA processing your personally identifiable information at any time after you have provided any information and you have the right to opt out of further processing of your personally identifiable information. This will not have an impact on information that has been collected, used, or disclosed previously. Even if you opt out, we may still collect and use non-identifiable information regarding your activities on our Website and/or information from the advertisements on third-party websites for non-interest-based advertising purposes, such as to determine the effectiveness of the advertisements.
We maintain “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone, and do-not-contact lists within 60 days after receipt, or such shorter time as may be required by law.
Do Not Track (“DNT”) is a privacy preference that users can set in certain Web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by Web browsers.
You have the right to know if IQVIA is processing personally identifiable information about you, to request access to your personally identifiable information, and to ask that we correct, amend, restrict, port, or delete your personally identifiable information. Where otherwise permitted by applicable law, to request access to, receive (port), seek rectification, or request erasure of personally identifiable information held about you by IQVIA, you may contact us – see "How to Contact Us" or send an email to PrivacyOfficer@IQVIA.com. Such requests will be processed in line with local laws.
Although IQVIA makes good-faith efforts to provide individuals with access to their personally identifiable information, there may be circumstances in which IQVIA is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where it is commercially proprietary. If IQVIA determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, IQVIA will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personally identifiable information.
IMPORTANT NOTE: Registered users may provide data to us for processing, and IQVIA data providers may collect information from the Web that is not supplied directly by you to IQVIA. If you desire to correct, amend, or delete personally identifiable information that was provided to us by such third parties (and not directly by you), you may contact us to access, correct, or remove your information from our files. However, we also recommend that you contact the third-party website operators to whom you have provided such information under such third parties' privacy policies.
Our Website may contain links to third-party websites. You should carefully review the privacy policies and practices of other websites, as we cannot control or be responsible for their privacy policies or practices.
For links to other IQVIA Websites, please review the privacy terms on those sites as well, as they may differ from those on this Website.
California law permits users who are residents of California to request and obtain from us, once a year and free of charge, a list of the third parties to whom we have disclosed the users’ personally identifiable information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personally identifiable information disclosed to those parties. IQVIA does not share personally identifiable information with third parties for their own marketing purposes.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your personally identifiable information, you consent to any transfer and processing in accordance with this Policy.
Where personally identifiable information is transferred outside of the European Economic Area (EEA) to a country that is not subject to an adequacy decision by the EU Commission, data are adequately protected by EU Commission-approved standard contractual clauses, an appropriate Privacy Shield certification, or another EU Commission-approved mechanism for the transfer of the personally identifiable information.
Additionally, before we use personally identifiable information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt out. Where consent of the individual for the processing of personally identifiable information is otherwise required by law or contract, we will endeavor to comply with the applicable law or contract.